From division and fear towards
direction, trust and care.
I have spent much of my life looking at systems that are no longer working as they were intended to work. My career has taken me through:
They may appear to be very different worlds. To me, they are connected by one theme:
understanding how things work
and how they can work better.
Today, I work with leaders, organisations and institutions exploring how we can transform the systems through which we make decisions, resolve conflict and exercise power.
Not simply by changing the people at the top. By changing the thinking that shapes the system itself.
There are two sides to my work.
I look beneath a problem to understand what is actually causing it.
Where is the system failing? What risk has been overlooked? What assumption no longer holds true?
Once we understand why the old system is failing, what could transform it?
What new structure, relationship or perspective would allow something better to emerge?
First understand the system.
Then discover what wants to transform it.
That combination has followed me from repairing early computers and restoring old buildings to assessing aviation risk, resolving conflict and exploring the transformation of global governance.
I work as a coach, adviser and systems thinker. My role is rarely to tell people what decision they should make. It is to help them see the situation from a wider perspective — particularly when familiar approaches have reached their limits.
Helping leaders, boards and institutions step outside the pressure of the immediate problem and see the larger system it sits in.
Good decisions need both conscience — does this reduce harm and increase care? — and competence — will it work, given the evidence, risks and wider system?
Conflict is rarely transformed by defeating the other side. Behind positions lie fears, needs, identities and assumptions.
The question changes from “How do we win?” to “What resolution becomes possible when we understand what both sides actually need?” The movement from power over towards power with.
Many of the institutions governing our world were designed for another era. The challenge is not simply to reform them, but to rediscover the purpose they were created to serve.
At the global level, that means returning to the opening words of the UN Charter: “We the Peoples…”
Humanity is the superpower that
governments must remember they serve.
Each chapter taught me another part of the same lesson.
I was born a British citizen in Germany shortly after the Second World War, to a British father and a German mother, into the devastation of Hamburg and Berlin, so brought up with family stories of the pain of war. Later, the Cuban Missile Crisis showed that humanity had acquired the power to destroy not just cities, but much of civilisation itself. In the 1960s, the terror of nuclear weapons was palpable.
In the late 1960s I flew to New York with an invitation to meet the then UN Secretary-General, hoping to support the control of nuclear weapons through the emerging Non-Proliferation Treaty — and drove down Route 66, following the music of the time.
How do we prevent systems of power from producing catastrophic outcomes?
I studied electronics and became fascinated by the invisible structures that make visible things happen. I repaired early computers, when memory still meant physical components wired together by hand. It taught me to think in systems.
When something fails, the visible fault is not always the real cause.
I moved into architecture and surveying, became a Chartered Surveyor, measured and restored old London houses, and eventually became a property developer. A building teaches a systems lesson: you diagnose the failure, draw up a new vision of possibility, develop a specification, obtain agreement and organise the work. I increasingly see governance in much the same way.
You cannot repair a leaking roof by arguing with the rain.
Traditionally successful from property development before the age of forty, I turned my attention from buildings to people. I explored psychology, personal development, religion, bodywork and the deeper dynamics behind human behaviour and conflict. I came to see that beneath many external conflicts lies an internal one.
Fear, projection, identity — and the division between us and them.
Living close to Heathrow, I became involved in aviation and development issues and produced an assessment of aircraft crash risk affecting London for the Heathrow Terminal 5 public inquiry. Different organisations each fulfilled their own responsibilities while a major societal risk fell between them, because nobody was responsible for the whole system.
Who is responsible for the risk to humanity as a whole?
In 2004, after 9/11 and the invasion of Iraq, at an intergovernmental conference on nuclear weapons, I realised the world could not rely on governments alone to solve catastrophic risks like nuclear weapons. There was no parliamentary representation of “We the Peoples” at the UN, so I became a co-founder of the Campaign for a United Nations Parliamentary Assembly, launched around the world in 2007 (UNPAcampaign.org).
That work brought me into the room for the 2017 adoption of the Treaty on the Prohibition of Nuclear Weapons, for which the International Campaign to Abolish Nuclear Weapons won the Nobel Peace Prize, and for the start of the annual UN process on a Middle East Weapons of Mass Destruction Free Zone in 2019, with a draft outcome treaty produced by the group I was working with.
What transformation of perspective would make better institutions possible?
I increasingly see healthy democratic governance as three complementary levels — Peoples, Parliamentarians, Governments — followed by something equally important: checking whether it worked.
One purpose above them all: Humanity.
People express their experience, concerns, needs and aspirations.
Parliament listens to those differences and transforms them into coherent democratic direction. Where difference becomes direction.
Government turns democratic direction into competent administration and practical results.
Did it produce the intended outcome? What unintended harm occurred?
What needs correcting? What is learned flows back into the next round of voice.
↺ A continuous cycle: Voice → Direction → Delivery → Verification → Correction
In serious conflicts people often do not trust each other, and waiting for trust becomes an excuse for doing nothing.
A better starting point is verification. Do something together that neither side has to take on trust. Verify the result together. Repeat. Confidence grows, and cooperation becomes easier.
Verify together to build cooperative trust.
Power itself is not the problem. The question is how it is exercised. Power over asks, “How do I make you do what I want?” Power with asks, “What becomes possible when our capabilities work together?”
No country can independently solve a global problem. No ideology possesses all wisdom. No institution sees the whole picture.
Our greatest untapped resource may be our ability to combine what we know.
Tribes became kingdoms, kingdoms became states, states became military blocs — and the weapons built to protect them can now threaten humanity as a whole. The security of the part can no longer be separated from the security of the whole.
Climate, pandemics, artificial intelligence and nuclear weapons do not stop at borders.
Our institutions must learn to think at the scale of the consequences they create.
These ideas now take shape in three connected initiatives.
Humanity is not at the
bottom of the system.
Humanity is its purpose.
Humanity is the real superpower.
A people-powered shift from fear to care, separation to connection, and helplessness to human agency.
TurnToHumanity.org →Preventing public harm before catastrophe occurs.
Aviation does not wait for collisions: risks are assessed, standards set through the International Civil Aviation Organization (a UN specialised agency), incidents reported and safety verified continuously. This asks how the same principle could apply to the greatest risks governments create.
GlobalDutyOfCare.com →From division to direction through discovery.
What if political difference were treated not as opposition, but as information? The Productive Politics Podcast explores this with people experienced in leadership, government, diplomacy and conflict transformation.
PodcastThe thinking behind Turn to Humanity, the Global Duty of Care and Productive Politics runs through my writing. If you would rather listen than read, start with the talk.
My Turn to Humanity trilogy and other writing. The full list is on my Amazon author page.
Author page on AmazonThe Hole in the Roof of Our WorldGordan Glass, from Wisdom Events. Watch on YouTube →
My aim is not to tell audiences what to think.
It is to offer another place from which to look.
Talks on moments when a change in perspective reveals possibilities that were previously hidden.
Practical systems thinking, psychology, conflict transformation and global governance.
I am particularly interested in conversations where:
Ways we can work together
My key experience is in transformation. My best contribution is earlier in the process: seeing the pattern, asking the question others may not yet be asking, developing the architecture, and helping leaders turn a possibility into a practical direction. Like my work with buildings, I may help recognise the roof is failing, diagnose why, and draw the plans for something better — while others may be far better placed to build it.
The starting point is usually not “What is the answer?” It is: “Are we looking at the problem from the right place?”
Get in touchEngineering. Buildings. Development. Psychology. Risk. Conflict. Politics. International institutions. Each taught me another part of the same lesson: how do we understand a system deeply enough to help it transform?
Not because I believe I possess the answers. But because humanity urgently needs better questions.
What would we do differently if we remembered that, beneath all our nations, parties, religions and identities, we are one humanity?
Changing our perspective changes our future.
And sometimes one good conversation is enough to begin.
Gordan Glass® is the trademarked author name of Gordon Glass
Gordan Glass works with leaders, organisations and institutions to transform power, politics and governance — from division and fear towards direction, trust and care.
Follow the work: [Turn to Humanity, Global Duty of Care, Productive Politics]
My companies: [Global Leadership Ltd., Government-Dynamics]
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